Who we are
Teqvarra is run by Adrian Mutlow as a sole trader, based in Bath, UK. We're the controller of the personal data described here. Contact us about anything on this page at hello@teqvarra.com.
What we collect and why
| When | What | Why, and our lawful basis |
|---|---|---|
| You ask for a free Visibility Snapshot | Business name, town, email, website | To prepare and send your Snapshot and follow it up once. Legitimate interests (you asked for it, and it's about your business). |
| You send a message | Name, business name, email, phone (optional), topic, message | To reply to you and, if you want, set you up as a client. Steps you've asked for before a contract, or legitimate interests. |
| You become a client | Contact details of the people who use your portal, your questionnaire answers and project details | To deliver the work you've bought. Contract. |
We don't sell your data, add you to mailing lists without asking, or use it for advertising. We never ask for your passwords.
Who handles it for us
- Supabase stores form submissions and client portal data in its London (UK) data centre.
- Vercel hosts this website and the client portal. Requests may pass through its servers outside the UK.
- Resend sends emails from the portal, such as sign-in links and notifications.
- Hostinger hosts our email inbox.
- Cloudflare hosts our clients' websites and holds their domain registrations (with the client recorded as the domain's owner).
Where a supplier processes data outside the UK, it's protected by the UK's approved safeguards, such as the International Data Transfer Addendum to standard contractual clauses.
How long we keep it
- Snapshot requests and messages: up to 12 months, then deleted if they didn't lead to work together.
- Client records: for as long as we work together, then up to 90 days unless you ask for a copy first. We keep invoices and accounting records for 6 years, as the law requires.
Cookies
This website doesn't use cookies, analytics or tracking. Its fonts are served from our own site, so visiting it doesn't send your details to anyone else. The client portal uses one essential cookie to keep you signed in.
Your rights
You can ask to see the data we hold about you, correct it, delete it, restrict or object to how we use it, or get a copy to take elsewhere. Email hello@teqvarra.com and we'll reply within one month.
If you're unhappy with how we've handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk.